Contact Us

At Coastal Financial Credit Union, we want to hear what you have to say. If you have any questions regarding the site, our products and services, or any comments or concerns in general, please feel free to fill out the General Feedback or Technical Support form (Click on Contact Us in the side menu) and let us know. We also encourage you to use our chat function by clicking on the May we help? icon to the right of your screen.

  • To reach an individual branch: simply click on the correct branch in the side menu to the left.
  • TeleService® telephone banking: 1-800-963-4848 (toll-free in North America) Outside North America 1-902-493-4800
  • To report a lost or stolen Debit Card: 1-888-277-1043, or, use the Lock'N'Block™ feature of your debit card to immediately block any transactions.
  • To report a lost or stolen Collabria Financial Credit Card (Mastercard® or Visa*): 1-855-341-4643, outside North America call 1-647-252-9564






The Collabria Mastercard is issued by Collabria Financial Services Inc. pursuant to a license from Mastercard International Incorporated. Mastercard and the Mastercard Brand Mark are registered trademarks of Mastercard International Incorporated.
The Collabria Visa Card is issued by Collabria Financial Services Inc. pursuant to a license from Visa. *Trademark of Visa Int., used under license.